COVID-19 A letter from our COO

To KOG Team Members & Clients,

Firstly, I would like to thank you all for your dedication and hard work during this critical yet crucial time.  

Security is an essential service that is a first response to our communities. We all play a critical role, much like our healthcare providers, in keeping people safe and promoting health and wellness. I am writing to address the challenges of COVID-19, the new steps KOG is adopting to mitigate impacts as well as provide resources for additional information.

As individuals who have chosen a career in security, where a work-from-home model is unfeasible, it is crucial we remember we are a part of a dynamic team where our fellow colleagues depend on us making sound decisions.  If you are feeling ill (with symptoms of cough, fever or difficulty breathing) it is important we practice self-isolation and stay at home.   It is also imperative when healthy to fulfill our duties to minimize the burden on to that of our fellow teammates. Supporting each other will promote strong immune systems.

The current scenario is unique and ever evolving. We are monitoring the situation closely and will provide updates when new information becomes available from the WHO, CDC & Government of Canada. In the meantime, KOG is working on the following to minimize COVID-19 impacts:

• Recommending our clients minimize unnecessary traffic in common areas, social interactions and events.
• Collaborating with our local Public Health Advisor to implement a policy and procedure.
• Providing sites with disinfectant spray to allow for frequent cleaning of commonly touched items.
• Creating a transportation plan should public transit systems temporarily close.

Below are a few practices to promote good health.  You can find a more comprehensive list of techniques and information to COVID-19 on the “Our Voice” page of our website:   

• Wash your hands every hour for 20 seconds with soap and water.
• Use hand sanitizer dispensers when soap and water is not available.
• Avoid touching your eyes, nose and mouth with unclean hands.
• Cover your mouth and nose with the inner elbow while sneezing/coughing.
• Keep a 2 m/6 ft distance from individuals wherever possible.
• Clean and disinfect frequently touched objects.
• Limit unnecessary travel.

Albeit not being easy, great companies adapt during trying times and KOG always finds a way. In our 30 years of business, we have seen ups and downs, and while each scenario is unique, it is KOG’s ability to adapt and overcome regardless of how challenging the scenario may be. 

I am grateful to everyone’s dedication and innate response to care for each other. Each of you is essential to KOG’s mission — and never more so during a difficult time like this.  Please do remember, our purpose is to protect the lives and properties of our fellow colleagues, customers and communities and it is in times like these that we ought to rise to the occasion.

Thank you once again for all that you do to look after our communities and each other. We will work together to get past this and, in the end, become more resilient!

Sincerely,

 Michael Dimkovski, COO

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